Product Analyst II

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Product Analyst II today with HCA Healthcare.

Job Summary and Qualifications

The ITG Nursing Technologies team supports the implementation and support of clinical products and applications used to provide patient care, e.g. Mobile Heartbeat, Nurse Call, Vitals Devices, and Telemetry. 

The Product Analyst II responsibility includes the management and standardization of the Patient Monitoring program throughout the organization. They will provide support throughout the deployment of telemetry applications such as Philips, AirStrip, other third-party products across the enterprise, provide solution expertise, design detailed solution functionality, and identify and escalate significant application issues. They will continually mature their understanding of patient monitoring products by maintaining strong relationships with business partners and solution users. 

This individual will work collaboratively to implement and support enterprise deployment management that meet organizational needs and goals. They will exhibit a high degree of self-motivation as well as possess excellent communication, documentation, and relationship-building skills. 

Product Management 

• Coordinate and oversee project plan and deliverables. 
• Create meeting content and facilitate kickoff and facility core team calls. 
• Partner with the Business Owners to drive standards, policies, and best practices across the organization. 
• Responsible for collaboration with other team members for the business requirement documents and artifacts required for the development or deployment of primary application, features, and infrastructure. 
• Design, plan, test, and execute application and solution deployments. 
• Maintain and prioritize the feature backlog and roadmap based on department or organizational goals. 

Operations Support 

• Participate in incident management and resolution. 
• Contribute to Knowledge base, SharePoint documentation, and requirements documentation. 
• Independently handles incidents and requests and follows through to resolution and communicates efficiently. 
• Ability to troubleshoot and investigate application issues as it pertains to patient monitoring. 
• Follows standard ITG procedures and timelines for issue resolution. 
• Identify product gaps and lead enhancement efforts. 

Miscellaneous 

• Performs other duties as assigned. 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”. 

What qualifications you will need:

• Bachelor's Degree preferred
• Three or more years of experience in Clinical Informatics setting required
• Three or more years in Hospital or healthcare setting required
• One or more years of experience in HL7 messages preferred

Knowledge, Skills, Abilities, Behaviors:

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required 
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required 
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required 
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required 
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required 
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required 
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required 
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required 

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Analyst II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.